2016 Regional Tourism Conference

//2016 Regional Tourism Conference
2016 Regional Tourism Conference 2017-03-23T16:47:57+00:00

2016 DMR Regional Conference – Tourism. It’s a Team Sport.

On 24 May, DMR Tourism held the region’s second tourism conference.  Over 120 people attended this year’s conference which took place in the spectacular setting of the Macedon Ranges Hotel & Spa.

This year’s conference continued the success of the inaugural conference in 2015, providing an outstanding program of speakers who provided insights, inspiration and ideas for action.  The annual tourism conference is highly regarded as a valuable opportunity for tourism operators to meet and learn from each other.

 

Download The 2016 Conference Program

The 2017 DMR Tourism Conference will be held in May and full details will be announced in March 2017.

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Download and explore the 2016 conference materials 

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 KEY NOTE SPEECH: INNOVATION, COLLABORATION AND THE VISITOR EXPERIENCE 

Robynne Berg – Director, thinkplayact & Berg Consulting Group 

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 PRESENTATION: HOW WORKING TOGETHER WORKS 

Natasha Morgan, Oak and Monkey Puzzle 

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PRESENTATION: HOW DO YOU KNOW YOU’RE DELIVERING A GREAT CUSTOMER EXPERIENCE? 

Sally Curtis, Business Development Manager, Edge Insights 

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PRESENTATION: WANDER VICTORIA – INTRASTATE MARKETING CAMPAIGN 

Melanie de Souza, Director of Marketing (Acting), Tourism Victoria 

I had a great day and know that the content will keep me feeling energetic and positive.
K. Russack, Colenso
Well done. It was extremely valuable and all the hard work is so appreciated.
C. Gordon , The Diggers Club
Very good conference in general. I enjoyed Sara’s start, I think she set the tone just right.

The 2016 Speakers

Robynne Berg

Director, thinkplayact & Berg Consulting Group

INNOVATION, COLLABORATION & THE VISITORS EXPERIENCE

Robynne (MBus Mktg) is founder of thinkplayact (Berg Consulting Group), an innovation consultancy that empowers organisations to become customer-centred and innovative.  She has worked with tourism bodies, global hotel brands, airlines and travel publications to help them create innovative services and visitor experiences.  Robynne is a certified practitioner in Blue Ocean Strategy® the world’s leading innovation methodology, and is a member of an international network of innovation consultants, academics and government officers.   Robynne previously held senior executive roles in customer strategy, marketing and project management for tourism bodies, major events and major  projects.  She is a sought-after speaker on innovation and customer-centricity.  She has been an official speaker for The Executive Connection (TEC), the world’s largest CEO networking body, since 2013.

Richard Cornish

Freelance Food Writer

SO YOU THINK YOU  KNOW THE DAYLESFORD & MACEDON RANGES REGION?

Richard will be known to many of you through his weekly columns in The Age.  He is an award-winning writer whose love of the land lead him to explore the issues around food, where it comes from, how it gets to us and why it tastes so good. Richard knows this region well and will share his unique insights..

Matt Jones

Director & Social Media Strategist, Chatterbox Marketing

MARKETING – GETTING THE BASICS RIGHT

As Co-Director and Social Media Strategist of Chatterbox Marketing, Matt Jones has over 15 years working in a variety of roles within the Victorian Tourism industry and has developed an excellent understanding of tourist attractions, local, state and national government, regional tourism boards and small businesses.
He has a very strong attractions and nature based/adventure tourism background having had a variety of marketing, PR, social media, advertising and business development roles in a number of companies including Melbourne Zoo, Melbourne Aquarium, Royal Botanic Gardens Melbourne & Cranbourne, Werribee Zoo and Grampians Tourism. Through these roles, Matt has built up a very strong relationship with local, interstate and international media and tourism trade.

While working at the Botanic Gardens, Matt also worked closely with Mornington Peninsula Tourism, Destination Phillip Island, the Sydney Melbourne Touring Route and the South East Touring Triangle and through these relationships has developed a strong understanding of attractions and the visitor experience. Matt has also had experience working with individual tourism sectors in the Grampians region including accommodation, food and wine, nature based, golf, business events, cycling and backpacker and youth.

Matt was a Mentor for the 2013 – 2015 Victorian Tourism Awards and was a Project Manager for the 2012 Victorian Tourism Awards. He has also held Director positions on a number of local, state and national tourism boards including ATEC, Surf Coast Tourism and Tourism Alliance Victoria and has been rewarded for his strong commitment to the tourism industry in winning the 2008 Lynette Bergin Award by Tourism Alliance Victoria, 2011 ATEC Len Taylor award for excellence and the 2012 Young Achiever Award at the Victorian Tourism Awards.

Melanie de Souza

Director of Marketing (Acting), Tourism Victoria

WANDER VICTORIA – INTRASTATE MARKETING CAMPAIGN

In February this year, Tourism Victoria launched the Wander Victoria campaign. This campaign aims to remind all Victorians to explore regional Victoria. But it doesn’t just tell Victorians what’s on offer. Instead, the campaign gets to the heart of how it feels to wander in regional Victoria. Learn about the campaign’s success to date, plans to continue its roll-out into the future, and how to make the most of this campaign for your own business.

Natasha Morgan

Oak and Monkey Puzzle

HOW WORKING TOGETHER WORKS

Describing herself as an ardent flower lover and experience maker, Natasha is a landscape architect and urban designer by profession, and a multidisciplinary creative collaborator by natural inclination. Natasha established her property, Oak and Monkey Puzzle in Spargo Creek, to realise a long-held dream to create a hub for creative activities. Since 2014 she has been on a journey building partnerships and relationships with an ever growing list of artisans, producers and entrepreneurs throughout the region.  Be inspired by Natasha’s ongoing journey.

Make a difference to your business in one day!

Come and add your voice to the community of local business operators and make some new contacts.