March 16, 2020

//March 16, 2020
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Event cancellations - reminder to update your ATDW listing

Dear industry partner,
 
You have recieved this email as you currently have an event listed on the Australian Tourism Data Warehouse (ATDW) or are an ATDW industry stakeholder.
 
We are aware that due to public health advice surrounding COVID-19, some event organisers may be required to cancel or postpone upcoming events in Victoria.
 
If you have made the decision to cancel or postpone your event, we would like to remind you to update your ATDW listing accordingly so that visitors to ATDW distributor websites are receiving accurate information.
 
Please find instructions below to either update the details of your ATDW event listing or have it disabled (unpublished):
 
How to update your ATDW listing:
  1. Go to ATDW-Online
  2. Enter your username (email address) and password. If you don’t know your password, you can reset it here.
  3. From your Listing Dashboard, click the UPDATE button next to the listing you would like to update.
  4. Navigate to the section you would like to update by using the orange menu on the left, or by clicking on Summary to get an overview of your listing. If you wish to keep your listing live but haven't confirmed new dates for your event, you can specify this in the 'Confirmed event' field.
  5. Click on Send for Review when you have finished updating your listing.
  6. Your updates will be reviewed and approved within 1-2 business days.
 
How to disable (unpublish) your ATDW listing:
*Note: Disabled listings can be retrieved for re-use at a later date - please contact us if required.
  1. Go to ATDW-Online
  2. Enter your username (email address) and password. If you don’t know your password, you can reset it here.
  3. From your Listing Dashboard, click the UPDATE button next to the listing you would like to disable.
  4. Click on the MORE… button in the top right hand corner of the page.
  5. Click on Request to disable.
  6. Your listing will be disabled within 1-2 business days.
 
If you need to make urgent updates to your ATDW listing, please contact Visit Victoria at atdwsupport@visitvictoria.com.au or on 1300 306 366 (business hours) and quote your Listing Number (found on your listing dashboard).
 
Kind regards,
ATDW Support Team - Visit Victoria
Visit Victoria's ATDW Support Team
T: 1300 306 366
E: atdwsupport@visitvictoria.com.au
atdw-online.com.au
 
How to create an ATDW listing
ATDW benefits and resources
 
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2020-03-24T15:23:57+00:00 March 17th, 2020|Newsletter|Comments Off on March 16, 2020